🕯️ Pentagems Live Sale Rules & Payment Info 🖤

🕯️ Pentagems Live Sale Rules & Payment Info 🖤

🔮 How Claiming Works

  • When an item is shown and the price is stated, comment the price to claim it.

  • Claim words (sold, mine, dibs, etc.) are optional — the price is required.

  • The first correct claim visible on our screen wins the item.

  • Connection speeds vary. Our screen is final.

  • The item shown is the item sold unless we clearly state random pull or intuitive pick.

  • All claims are final. No put-backs, swaps, or cancellations.

  • Claims are for yourself only. You may not claim on behalf of others.

📶 Connection Tips (If You’re Having Trouble Claiming)

  • Close and reopen Instagram.

  • Keep Instagram as your only open app.

  • Switch between Wi-Fi and data, or between 2.4G / 5G.

  • Please do not comment “unblock” — it does not fix chat issues and may make them worse.

  • If your comment won’t post, change your claim word or add emojis.

💀 How & When to Pay

🧾 Invoice Posting

  • Weekly live sale listings are uploaded every Friday.

  • Search your Instagram username on our website to find your order.

🔍 Review Your Order

  • Please check your item list, prices, and total carefully.

  • If anything is incorrect, do not pay — message us and we’ll fix it quickly.

⏳ Payment Deadline

  • Payment is due within 48 hours of your listing being posted.

  • Paying early = faster shipping.

  • Orders begin being pulled for shipping as soon as payment is received

.🧿 Discount Codes

  • Discount codes must be applied at checkout for the specific order they are issued for.

  • If a discount code is forgotten, not entered, or not applied, we cannot adjust or refund the difference after the order is placed.

  • Discount codes cannot be retroactively applied to completed or paid orders.

  • It is the customer’s responsibility to ensure the code is entered before submitting payment.

 

🕰️ Need More Time?

  • Just message us — it’s totally fine to tell us when you can pay.

  • We’ll let you know if we’re able to hold the order until then.

  • Disappearing without communication is not acceptable.

⚠️ Late & Unpaid Orders

  • Orders paid late without a scheduled payment date may be moved to:

    • Abandoned Orders during the next live sale, or

    • The Lost & Found page on our website.

  • Once moved, items are available to anyone (including you, but not guaranteed).

  • Orders unpaid after 48 hours may be cancelled.

  • Cancelled orders result in removal from future live sales.

🕷️ New Customer Policy

  • If you’re new and claim a large amount quickly, we may request a percentage deposit before continuing.

  • This helps prevent fake or troll orders.

  • Once paid, claiming continues normally.

🎁 Giveaway Rules

  • Giveaway winners may win one giveaway per week.

  • Live sale giveaways require the winner to have an active order that week.

  • Giveaway timing is random, not hourly.

📸 Order Lists & Screenshots

  • Weekly live sale listings are deleted when new ones go up.

  • Please screenshot your claims throughout the week for your own records.

  • We do not send photos of carts after the live sale.

  • If there’s a typo or mistake on your listing, do not pay — message us and we’ll correct it.

🖤 Final Notes

By claiming in our live sales, you agree to these rules.
They exist to keep things fair, fast, and magical for everyone.